Krew works with brands relevant to gamers — through the Krew Marketplace and through sponsorship of Krew tournaments and campus activations. This policy explains what that means for you as a Krew user: how offers reach you, what happens to your data in the process, and who's responsible for what.

This policy should be read alongside our Privacy Policy and Terms & Conditions, which continue to govern your account and data more broadly.

1. What Is the Krew Marketplace

The Krew Marketplace lets you spend Krew Coins — earned through your activity on Krew — to unlock offers, coupons, or products listed by brand partners. It's built to make discovering gaming-relevant brands a natural part of using Krew, rather than a traditional ad banner.

• You earn Krew Coins by engaging with Krew.
• You spend Krew Coins to unlock a brand's offer in the Marketplace.
• You receive that brand's coupon or redemption code directly.
• Krew Coins have no cash value and cannot be withdrawn, transferred, or exchanged for money.

2. These Are Commercial Partnerships

Offers you see in the Marketplace are placed there because a brand has partnered with Krew — this may involve Krew being paid based on the traffic and sales that partnership generates. We're telling you this upfront: Marketplace listings are a form of brand partnership, not independent recommendations or editorial picks by Krew.

We choose which brands to work with based on relevance to gamers and to Krew's college-age audience, but listing in the Marketplace does not mean Krew has tested, endorses, or guarantees any brand's product.

3. Tournament & Campus Activation Sponsors

Krew's college gaming tournaments and campus activations may be sponsored by brands. Where this happens, you may see the sponsor's branding, product showcases, or promotional activity as part of the event. Participation in a Krew tournament is always free for players regardless of sponsorship.

4. Your Data & Brand Partners

Krew does not sell your personal data to brand partners, and does not hand your individual profile, contact details, or personal information to a brand simply because you interact with their Marketplace offer. What a brand partner may receive is limited to:

• Aggregated, anonymized engagement data (e.g. how many users viewed or unlocked their offer)
• Whether a coupon or code they issued was used, so they can measure their own campaign

If a brand's own website or checkout collects your information after you click through to redeem an offer (for example, to complete a purchase), that happens on the brand's own platform and is governed by their privacy policy, not Krew's. We'd encourage you to check a brand's own policies before sharing information directly with them.

5. Brands Are Responsible for Their Own Offers

Krew connects you to a brand's offer — we don't manufacture, sell, ship, or guarantee any brand's product. Once you redeem a coupon or code:

• The brand is responsible for honoring that offer, fulfilling any purchase, and handling returns, refunds, or customer support.
• Krew is not a party to any purchase you make with a brand and is not responsible for product quality, pricing, delivery, or disputes arising from it.
• If an offer or coupon doesn't work as described, contact the brand directly, or let us know so we can review the listing.

6. Reporting a Problem With an Offer or Sponsor

If a Marketplace offer, coupon, or sponsor activation seems misleading, doesn't work, or otherwise concerns you, email us at support@trykrew.com. We review reports and may remove a listing or partnership at our discretion.

7. Changes to This Policy

As the Krew Marketplace and our brand partnership model grow, we may update this policy. We'll update the date at the top of this page when we do, and continued use of Krew's Marketplace after changes means you accept the updated policy.

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